Responsible Gambling

Self-check

Gambling can cause social and financial harm when it becomes a problem. If you are concerned about its effect on you or someone close to you, consider how it fits into daily life. These questions can help you notice a problem:

• Does gambling distract you from work or school?
• Do you play alone for long periods or to escape boredom?
• Have family or friends criticized your gambling?
• Have you lost interest in people or activities that used to matter?
• Have you hidden how much time or money you spend?
• Have you borrowed, stolen or lied to get gambling money or pay gambling debts?
• Do you avoid spending money on anything else because you regard it as gambling money?
• Do you keep playing until all your money is gone?
• After a loss, do you try to win the money back straight away?
• Do arguments, frustration or disappointment make you want to play?
• Does gambling leave you feeling desperate or depressed?

If most of your answers are yes, gambling may be causing problems. The support organizations below can offer advice.

Healthy habits

Treat gambling as leisure, not as a source of income. Use only spare money that you can afford to lose. Keep track of both the time and the amount you spend.

Do not chase a loss by trying to recover it immediately. Pay attention if play begins to replace work, school, family, friends or hobbies.

Breaks and self-exclusion

If you need a break, contact support. For self-exclusion, write to [email protected], and your account will be shut as soon as practicable.

Tell us about any other accounts you hold with us and do not open new ones. We will make reasonable efforts to prevent new accounts, but you remain responsible for not creating them. We cannot be responsible for losses on other accounts.

Minors and family controls

Registration by anyone under 18 is prohibited. We verify the age of customers, and winnings obtained by an underage player are cancelled.

If a child or another person who is not allowed to gamble can use your computer, filtering and parental-control software can restrict access. Net Nanny is one such filter.

Independent support

GamCare provides consultation, advice and practical help with the social effects of gambling.

Gamblers Anonymous is a fellowship whose members work on their own gambling problems and help other compulsive gamblers.

Gambling Therapy offers support and counselling to people affected by gambling.